Service · Website Maintenance & Support
Website Maintenance & Support
looked after properly.
Updates, backups, security and fixes so your site stays healthy. Delivered by the Azyran senior team, with the care of a partner, not a vendor.
Quiet, reliable upkeep: updates, backups, security monitoring and small fixes so problems stay small.
Most website disasters are boring ones: an outdated plugin, an expired certificate, a backup nobody tested.
Care plans handle the routine on a schedule, with a human checking the things scanners miss.
When something does break, the people who know your setup answer, not a ticket queue.
What we deliver
What care plans
include.
Updates & patches
CMS, plugins and dependencies updated safely with rollback points.
- Staged updates
- Compatibility checks
- Rollback safety
Security & uptime
Monitoring, malware scanning and certificates managed continuously.
- Uptime alerts
- Malware scans
- SSL renewal
Small changes included
Content tweaks and minor fixes handled within the monthly allowance.
- Content edits
- Banner & form changes
- Priority responses
Our process
Calm, routine upkeep.
on this.
Same rhythm every month, documented always.
Baseline
Stack, versions and risks documented before taking responsibility.
Protect
Backups, monitoring and update routines put in place.
Maintain
Monthly cycles of updates, checks and reported small fixes.
Respond
Issues triaged fast with clear communication throughout.
What's included
Included every month,
the delivery.
- Scheduled core & plugin updates
- Off-site backups
- Uptime monitoring
- Malware scanning
- SSL/certificate management
- Monthly health report
- Included small-change hours
- Emergency response option
The no-drama clause
What you'll
never get.
No agency theatrics, no fine-print traps. Just a straight path from brief to launch.
- ✕No hidden fees or surprise invoices
- ✕No template lock-in — the code is yours
- ✕No ghosting after sign-off
- ✕No jargon-filled reports you have to decode
- ✕No vague timelines or moving goalposts
Spot any of these elsewhere? That's your cue to run.
Timeline & investment
What to expect,
clearly explained.
Rolling monthly, cancel anytime.
| Project type | Typical timeline | What it includes |
|---|---|---|
| Essential care | Monthly | Updates, backups, monitoring |
| Business care | Monthly | Plus small-change hours & reports |
| Commerce care | Monthly | Store-focused checks & priority SLAs |
| Ad-hoc support | Hourly | Occasional help without retainer |
Custom vs template
Planned care beats
panic fixes.
What clients say
Work our clients
actually saw.
They treated our store like their own. The rebuild paid for itself within the first quarter — conversions up, costs down.
They redesigned our website and enquiries nearly doubled within months. Clear, quick and genuinely strategic.
The field app halved our reporting time, and our team actually enjoys using it now.
FAQ
Common questions.
We did not build with you. Still ok?
Yes. A short takeover audit documents the stack before we accept responsibility.
What counts as a small change?
Text swaps, image replacements, form tweaks, anything under thirty minutes, listed transparently.
How fast is emergency response?
Commerce plans carry priority SLAs; essentials get next-business-day attention.
Can we cancel anytime?
Yes, monthly rolling. Handover docs make leaving painless, though few do.
What happens if the site crashes on a Sunday?
Commerce plans carry priority response; essential plans get next-business-day attention.
Can several sites share one plan?
Yes, bundled pricing covers portfolios of sites comfortably.
Do you provide a staging environment?
Where the hosting allows it, staging is set up as part of taking over properly.
Can we see a sample report first?
Of course. A sample health report is shared before you commit to anything.
Who pays for premium plugin licenses?
You do, directly. We track renewals so nothing lapses silently.
How hard is it to cancel?
One notice period, then a complete handover pack. It stays easy by design.
